A home for every customer account.
Let customers check usage, follow payments, get service updates, and ask for help in one place.
The answer is already there.
How much is my bill? Did my payment go through? Is there maintenance in my area? Put the details people ask for right where they can find them.

Updates that belong to their connection.
A neighborhood-wide maintenance notice reaches the area. An account-specific update stays with that customer. Customers can choose billing reminders and service alerts in their account settings.